Closed for the Summer! We will re-open for FALL 2017 with a lot of newness!!
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    ONLINE ORDERS

    Ready to Ship online orders are prints, cards and stationery that are in-stock and does not require to go to the printer. All ready to ship orders are typically processed and shipped within 1-2 business days. Orders are shipped in a heavy duty photo mailer via USPS Priority or first class mail with delivery confirmation. 

    Non-Ready to Ship orders are sent to the printer and are processed within 5-7 business days and shipped via USPS Priority Mail with delivery confirmation. Please allow 3 - 5 business days on all online orders to receive in the mail. If you require a rush on your online order, expedited shipping is available for an additional fee. In the event of a possible shipping delay you will be contacted by email. 

    PAYMENT

    Red Velvet Paperie accepts Visa, Master Card, American Express and Discover. Gift Certificates are available for purchase.

    RETURN POLICY

    Due to the nature of the items sold at Red Velvet Paperie, no returns or exchanges will be given once your order has been shipped. All sales for final. Customized orders are non-refundable unless Red Velvet Paperie made an error, In the event that is the case please contact me via the contact link on the website or send an email to info@shopredvelvetpaperie.com.

    DAMAGED PRODUCTS

    At Red Velvet Paperie we work hard to find the right shipping supplies and package everything up carefully and in the most secure way possible. However, once the package leaves the studio we are not responsible for damaged items caused by the shipping carrier. If your item arrives damaged due to the shipping carrier please contact me and I will work with you to resolve the issue.

    LOCAL TAXES

    Red Velvet Paperie does not charge sales tax on orders outside the state of Texas. Red Velvet Paperie is only required to collect sales tax on orders to ship within the state of Texas. A sales tax rate of 8.75% does apply.

    TERMS & CONDITIONS

    Red Velvet Paperie reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Red Velvet Paperie has the right to cancel the order and refund any amount paid in the best way. Red Velvet Paperie shall also notify the customer of equivalent replacement products if available.

    All digital files and designs are for personal use only. You cannot sell or reproduce these designs. It is a strict violation of copyright law to duplicate our designs in any way without our permission.

    COLORS & COMPUTER MONITORS

    All computer monitors are different, so your printed stationery, art prints may not match what you see on your monitor.

    CUSTOM ORDERS

    If you see an item listed in the shop that you would like to customize the color or wording, there is a small fee involved. Please allow three weeks on any orders that require customization. If you place an order with both customized and non-customized items included, please allow three weeks for the items to leave the studio.  Please contact us for more details.